Job Description

Overall Job Objective

Basic Function

Ideal candidate will provide informative, high-energy Pickleball and Tennis instruction to both youth and adult patrons in private, semi-private and group settings.    The right candidate will have the opportunity to assist in tennis center activities, events and tournaments.

This is a year round part time 20 hour per week no benefit position with a varied daytime, evenings and weekend schedule. 

Lesson pay structure depends on qualifications

Essential Job Functions

  • Be available to teach as needed to Tennis Center members and guests during City programmed group classes.  Times will vary depending on particular programs, but could include weekdays, weeknights and weekends.
  • Teach private and semi-private lessons that are scheduled at mutually agreed upon times by instructor and tennis center clients.
  • Assist with scheduled activities, special events and tournaments.
  • Promote tennis center programs, events and pro shop products.
  • Provide excellent customer service to tennis center patrons while in tennis center pro and/or on court.
  • Ensure staff and customer safety.

City of Coppell Core Competencies

Technical Competencies
Knowledge and ability to correctly apply professional/specialized expertise; skillfully manage information; properly use tools, equipment and technology; effectively allocate resources; proactively identify and resolve issues; consistently make sound decisions; correctly execute policy processes and procedures; strictly adhere to/enforce safety polices; consistently produce quality results; proactively plan and organize; consistently provide exceptional customer service.
Human Competencies
Motivation of Self & Others:  We demonstrate a core desire to serve the Public and the Organization through our commitment, passion, initiative and drive.
Leadership of Self:  We motivate, inspire and influence ourselves to strive towards excellence by being positive, accountable, a team player and influential in goal achievement.
Service -Oriented:   We behave in a friendly and professional manner centering on a desire to address the needs of internal and external customers while respecting their rights and dignity by being people-oriented, helpful, understanding and compassionate.
Trustworthy:  We earn the confidence of others by demonstrating both the character and the competence to fulfill our obligations with both integrity and honesty along with ethical, credible behavior.
Relational:  We establish trust, cooperation, mutual respect and support with an objective to improve relationships by valuing diversity and being diplomatic/tactful, cooperative, empathetic, broadminded, flexible, respectful and compassionate/caring.
Communication:  We exchange information and ideas in a manner which results in mutually supported decisions for the greater good by sharing thoughts & feelings, and through assertiveness, empathic listening, conflict resolution and deliberating/debating.
Emotional Maturity:  We demonstrate the ability to manage and monitor our emotions and to assess the emotional state of others by understanding stress management, balance and consistency.
Development of Self:  We are committed to improving our knowledge, skills, personal qualifications and performance through self-development. 
Conceptual Competencies
Organizational Awareness:  We are aware of the Organization's structure and culture for how we do business by understanding departmental impact on organization, interdepartmental relations and organizational culture
Global Awareness:  We stay informed of issues and trends that may impact the Organization by understanding media/public relations.
Community Awareness:  We have a sense of the community's culture and its impact on service delivery by understanding purpose of service, citizen/stakeholder expectations and branding.
Innovation:  We successfully implement ideas that improve and/or add value to service delivery through creative thinking, continuous improvement and by being quality minded and a change agent.
Critical Thinking:  We actively and skillfully conceptualize, apply, analyze, synthesize, and evaluate information to reach a sound answer or conclusion by understanding issue/problem identification, analysis, consequences, and by balancing decision factors.
Visioning:  We understand the future direction of the Organization and understand the efforts and processes needed to achieve it by following the mission/values

Minimum Requirements

A high school diploma or GED equivalent is preferred.   High School and/or College tennis playing background is required.   Professional certification with the USPTA or PTR is preferred, but we can help assist a candidate in the process of attaining this certification.  Some experience in coaching tennis or teaching tennis to children or adults is preferred.  Employee must be at least 16 years old.  Background in volunteering for tennis related events or activities are a plus.  Certification of CPR/FA is preferred; it will be required upon hire.

Employee must possess knowledge of the game of tennis, how it is played correctly and able to demonstrate proper tennis stroke fundamentals with their own play on court.  Background in customer service or customer care is a plus.  Knowledge of CPR and related techniques is preferred.   Knowledge regarding USTA 10 Under Tennis, USTA Leagues, USTA tournaments and special events is a plus.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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